Privacy Policy

Privacy Policy

Effective Date: August 18, 2024

Welcome to SimSwap.co.za. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when contacting us or using our services.
  • Usage Data: We automatically collect information about your interaction with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
  • Cookies: We use cookies to improve your experience on our website, to analyze site traffic, and for targeted advertising. You can control the use of cookies through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and improve our services.
  • To respond to your inquiries and provide customer support.
  • To personalize your experience on our website.
  • To analyze site usage and improve our website’s functionality.
  • To communicate with you about updates, promotions, and other information related to our services.
  • To ensure the security of our website and prevent fraudulent activities.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights or the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at:

Email: support@simswap.co.za
Phone: +27 11 123 4567
Address: 123 Main Street, Johannesburg, South Africa

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as soon as it is posted. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@simswap.co.za
Phone: +27 11 123 4567
Address: 123 Main Street, Johannesburg, South Africa