Telkom USSD Code for SIM Swap: A Step-by-Step Guide
If you’re a Telkom customer in South Africa and need to perform a SIM swap, knowing the correct USSD code is crucial. This guide will walk you through the steps to ensure a smooth and hassle-free SIM swap process.
What is a SIM Swap?
A SIM swap allows you to replace your old, lost, or damaged SIM card with a new one while retaining your existing phone number. This is particularly useful if your SIM card has been compromised or if you have upgraded to a new device that requires a different SIM card size.
How to Perform a Telkom SIM Swap Using USSD Code
To perform a SIM swap on the Telkom network, follow these steps:
- Purchase a New SIM Card: Visit a Telkom store or an authorized retailer to purchase a new Telkom SIM card. Ensure that the SIM card size is compatible with your device.
- Insert the New SIM Card: Replace your old SIM card with the new one in your device.
- Dial the USSD Code: Using your new SIM card, dial the Telkom USSD code for SIM swap:
*130*678#. - Follow the On-Screen Instructions: After dialing the code, you will receive on-screen prompts guiding you through the SIM swap process. Ensure you follow each step carefully to complete the swap.
- Wait for Confirmation: Once you’ve completed the process, Telkom will send you a confirmation SMS. This message will inform you that your old SIM card has been deactivated and the new one is now active.
- Test Your New SIM: Make a call or send an SMS to confirm that your new SIM card is working correctly.
Important Considerations
- Keep Your New SIM Card’s Packaging: The packaging of your new SIM card contains essential information like the SIM card number, which may be required during the SIM swap process.
- Personal Information: Ensure that the information you provide during the SIM swap process matches the details registered with Telkom. This helps prevent unauthorized SIM swaps.
For More Information
For more detailed information on SIM swaps and to explore other related services, visit Sim Swap. This website offers a comprehensive guide on various SIM swap procedures across different networks in South Africa.
For additional resources and support, you can also visit the official Telkom website or contact Telkom customer service for further assistance.
By following these steps, you can easily perform a SIM swap on the Telkom network using the USSD code. Ensure you keep your information secure and always verify the details provided during the process.
Leave a Reply